Terms

Effective May 13, 2017

Terms of Service

These Terms of Service (the “Terms of Service”) govern your use of all Web sites owned or operated by (“PiHire”), including, without limitation, the Web site currently located at www.pihire.com (collectively, the “Site”) and any and all associated services provided by PiHire in connection with the Site (together with the Site, the “Services”). The Services comprise a platform that enables individuals and entities who have investigations/assignments that need to be performed (“Clients”) to retain individuals who may be willing to perform such Investigations (“Investigators/Freelancers”). Please read these Terms of Service carefully. These Terms of Service constitute a binding agreement between you and PiHire regarding your use of the Services. By using the Services, you agree to be bound by these Terms of Service and the PiHire Privacy Policy. If you do not agree to any provision of these agreements, you may not use the Services.

TERMS OF SERVICE CHANGES

PiHire may, in its sole and absolute discretion, change these Terms of Service from time to time, including, without limitation, in order to offer new features and services on or through the Site.

PiHire will post a copy of these Terms of Service as changed on the Site under Terms and Conditions.

Your continued use of the Services constitutes your agreement to abide by these Terms of Service as changed.

If you object to any such changes, your sole recourse shall be to cease using the Services.

ELIGIBILITY TO USE THE SERVICES

Except as expressly provided below, the Services may only be used by individuals and entities who can form legally binding contracts under applicable law. No person under the age of 14 may use the Services without the supervision of a parent or legal guardian. Your use of the Services will be deemed to be a representation that you are of the age of majority or older or are using the Services with the permission of your parent or guardian.

ACCOUNT AND PASSWORD SECURITY

You may create your own account with PiHire by completing the online registration process on the Site, and you must do so if you would like to be considered for an assignment. As part of the registration process, you will be asked to provide certain personal information. If you elect to provide information to PiHire, you agree to provide information that is true and accurate, and to update such information if it changes. If you elect to not provide that information, or if the information you provide is not complete, current, true and accurate, you may not be able to use some or all of the Services, including, without limitation, the ability to be considered for a Project/Vacancy and to get paid for your Projects/Vacancy you perform.

You may also be required to choose a username and password. Your username and password will be your identity for purposes of interacting with PiHire and third parties through the Site. You shall use your account, username and password solely in accordance with these Terms of Service. You are solely responsible for maintaining the security of your username and password and any activity that occurs under your account. You will promptly notify PiHire via e-mail admin@pihire.com, if you learn of or suspect any unauthorized use of your account, username or password.

USER INTERACTIONS

Clients and Investigators may communicate with each other through the platform.  PiHire is not responsible or liable for any damage or loss related to your interactions with anyone else. You are responsible for complying with all applicable laws, rules and regulations in the conduct of your business and/or your performance of any assignment.

PIHIRE’S ROLE

PiHire makes the platform available to enable Investigators themselves to identify and determine the suitability of Clients/Assignments and to enable Clients themselves to identify and determine the suitability of Investigators. PiHire does not direct, has no control over, makes no representations and does not guarantee the quality, safety or legality of advertised services, the truth or accuracy of assignment listings, the qualifications, background, or identities of Investigators, the ability of Investigators to deliver services, the ability of Clients to pay for Investigator services, or that a Client or Investigator can or will actually complete a transaction.

PiHire is not required to, but may, verify any information provided by Investigators or Clients or perform background checks on Investigators or Clients. You authorize us to make any inquiries we consider necessary to validate your identity by any legal means. Information provided or made available by PiHire is based solely on data that a Investigator or Client submits and PiHire provides such information solely for the convenience of its users and is not an introduction, endorsement or recommendation by PiHire.

PAYMENT

All work performed on Assignments shall be compensated in accordance with our payment policies. You will not do anything to circumvent the foregoing, including by negotiating terms outside of the platform, underbidding on Assignments or any other means that would cause the value of transactions processed to be minimized or understated.

PiHire utilizes a PayPal Adaptive API for payments from Clients to Investigators. The end recipient (Investigator, or Client if a refund is issued) may be responsible for PayPal transaction fees in addition to the commission fee charged by PiHire. The commission fee charged by PiHire is currently fifteen (15) percent. Please refer to your PayPal account for information on fees associated with PayPal transactions.

OWNERSHIP

The content on the Site and all aspects of the Services, including, without limitation, text, software, scripts, graphics, photos, sounds, music, videos, interactive features and the like (collectively, “PiHire Content”), and the PiHire word marks and design marks, as well as certain other of the names, logos and materials displayed on the Site or through the Services that constitute trademarks (collectively, “Marks”), are owned by or licensed to PiHire and are subject to copyright, trademark and other intellectual property rights US laws.

USE OF THE SERVICES

You may not reproduce, duplicate, copy, sell, resell or exploit for any purposes the Services, or any portion of the Services, including, without limitation, PiHire Content and Marks, except as authorized by these Terms of Service. You must abide by all copyright notices, information or restrictions contained in or associated with any PiHire Content.

Prohibited activities include, without limitation, the following:

  1. violating any local, state, national or international law or regulation or any provision of these PiHire Terms of Service;

  2. knowingly transmitting any material that contains adware, malware, spyware, software viruses, or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;

  3. collecting personal information, including, without limitation, account names or e-mail addresses, of other users from the Services through automated means or otherwise;

  4. impersonating any person or entity or otherwise misrepresenting your affiliation with a person or entity;

  5. interfering with or disrupting the Services or servers or networks connected to the Services, or disobeying any requirements, procedures, policies, or regulations of networks connected to the Services;

  6. attempting to decipher, decompile, disassemble, or reverse engineer any of the software comprising any part of the Services;

  7. attempting to interfere with any security feature of the Services, or circumvent, disable or interfere with any copyright management or other technological measure that effectively controls access to, use or copying of content of the Services; and

  8. launching any automated system, including, without limitation, “robots,” “spiders,” “offline readers,” etc., that accesses the Services in a manner that sends more request messages to the Services in a given period of time than a human can reasonably produce in the same period by using a conventional Web browser.

PRIVACY POLICY

Your privacy is important to us.

It is pihire.com’s policy to respect your privacy regarding any information we may collect while operating our website. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have outlined our privacy policy below.

  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

  • We will collect and use personal information solely for fulfilling those purposes specified by us and for other ancillary purposes, unless we obtain the consent of the individual concerned or as required by law.

  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

  • We will protect personal information by using reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

  • We will only retain personal information for as long as necessary for the fulfillment of those purposes.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. Pihire.com may change this privacy policy from time to time at pihire.com’s sole discretion.

INTELLECTUAL PROPERTY INFRINGEMENT PROCEDURE

PiHire respects the intellectual property rights of others. Upon proper notice, PiHire will, in its discretion, remove Content or other applicable content that violates intellectual property rights under applicable law, suspend access to the Services (or any portion thereof) to any user who uses the Services in violation of such law, and/or terminate the accounts of repeat infringers. If you believe your work has been copied in a way that constitutes intellectual property rights infringement, please send an email with a description of your claim to admin@pihire.com.

LINKS TO OTHER WEB SITES

The Platform may contain links to third party Web sites or Internet resources that are not owned or controlled by PiHire. PiHire’s provision of a link to any other Web site or Internet resource is for your convenience only and does not signify PiHire’s endorsement of such other Web site or resource or its contents. PIHIRE SHALL NOT BE RESPONSIBLE FOR THE AVAILABILITY OF ANY THIRD PARTY WEB SITES OR RESOURCES, AND GRADBEE DOES NOT WARRANT, ENDORSE GUARANTEE OR ASSUME RESPONSIBILITY FOR ANY CONTENT, INFORMATION, SOFTWARE, MATERIALS OR PRACTICES OF ANY SUCH THIRD PARTY WEB SITES OR RESOURCES, INCLUDING, WITHOUT LIMITATION, ANY PRODUCTS OR SERVICES ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES OR THROUGH ANY LINKED WEB SITES OR FEATURED IN ANY ADVERTISING.

DISCLAIMER

YOU EXPRESSLY AGREE THAT USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, PIHIRE AND ITS OFFICERS, EMPLOYEES, DIRECTORS, SHAREHOLDERS, PARENTS, SUBSIDIARIES, AFFILIATES, AGENTS AND LICENSORS (REFERRED TO COLLECTIVELY AS “AFFILIATES”) DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICES (INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE AND NON-INFRINGEMENT). PIHIRE MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, QUALITY, RELIABILITY OR COMPLETENESS OF CONTENT AVAILABLE ON OR THROUGH THE SERVICES AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY:

  1. USE OF ANY CONTENT POSTED, E-MAILED, TRANSMITTED OR OTHERWISE MADE AVAILABLE ON OR THROUGH THE SERVICES;

  2. PERSONAL INJURY OR OTHER HARM, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICES OR IN CONNECTION WITH ANY PROJECT;

  3. THE QUALITY, RELIABILITY, SAFETY, COMPLETENESS, FITNESS OR NATURE OF AN ASSIGNMENT OR ANY SERVICES PROVIDED BY AN INVESTIGATOR;

  4. ACT OR OMISSION OF A CLIENT OR INVESTIGATOR, INCLUDING ANY FAILURE TO COMPLY WITH ANY APPLICABLE LAW, RULE OR GOVERNMENTAL REGULATION;

  5. ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY AND ALL PERSONAL INFORMATION OR FINANCIAL INFORMATION STORED THEREIN;

  6. ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES; AND

  7. ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY.

LIMITATION OF LIABILITY

YOU UNDERSTAND THAT TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT WILL PIHIRE BE LIABLE UNDER ANY THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STATUTORY, OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF SUCH PARTIES WERE ADVISED OF, KNEW OF, OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES).

EXCLUSIONS AND LIMITATIONS

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations and disclaimers may not apply to you. To the extent PiHire may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of PiHire’s liability shall be the minimum permitted under such applicable law.

INDEMNITY

You agree to indemnify, defend, and hold harmless PiHire and its Affiliates (the “PiHire Parties”) from and against any and all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys’ fees and costs) that such parties may incur as a result of or arising from (a) any information you provide to PiHire; (b) your use of the Services and the use of the Services under your account; or (c) your violation of these Terms of Service. PiHire reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with PiHire in asserting any available defenses.

Without limiting the foregoing, under no circumstances will PiHire be held liable for any delay or failure in performance due in whole in or in part to any acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, software bugs, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, floods, earthquakes, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light, or air conditioning.

TERMINATION

PiHire may terminate or suspend any and all Services and access to the Site immediately, without prior notice or liability, if you breach any provision of these Terms of Service or, if applicable, a User Agreement. In the event of any such termination, the indemnification provisions set forth above shall survive.

MODIFICATIONS TO THE SERVICES

PiHire reserves the right to modify or discontinue the Services with or without notice to you. PiHire shall not be liable to you or any third party should PiHire exercise its right to modify or discontinue the Services.

ARBITRATION

You and PiHire agree that we will resolve any disputes between us through binding and final arbitration instead of through court proceedings. You and PiHire hereby waive any right to a jury trial of any Claim. All controversies, claims, counterclaims, or other disputes arising between you and PiHire relating to the Services or these Terms of Service (each a “Claim”) shall be submitted for binding arbitration. The arbitrator’s decision shall be controlled by these Terms of Service and any of the other agreements governing your use of the Services. The arbitrator shall not have the power to award punitive damages against any Party. The parties agree that the arbitration will be kept confidential and that the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs, documents, or other evidence submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration or by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies.

You may not act as a class representative or private attorney general, nor participate as a member of a class of claimants, with respect to any Claim. Claims may not be arbitrated on a class or representative basis. The arbitrator can decide only your and/or PiHire’s individual Claims. The arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated.

THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN AAA RULES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS THAT YOU OR GRADBEE WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION.

GENERAL PROVISIONS

These Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without giving effect to any conflict of laws rules or provisions. If any provision of these Terms of Service shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Service and shall not affect the validity and enforceability of any remaining provisions. The failure of PiHire to enforce any right or provision of these Terms of Service will not be deemed a waiver of such right or provision. These Terms of Service, the PiHire Privacy Policy and, if applicable, the User Agreement, together with and any other policies, rules or guidelines posted in connection with the Services, constitute the entire and exclusive agreement between PiHire and you regarding the Services, and the foregoing, as applicable, supersedes and replaces any prior agreements between PiHire and you regarding the Services.

ADDITIONAL TERMS

All users of PiHire are to agree to and comply with the following. These Terms are in addition to the PiHire Terms of Service. All users’ use of the site constitutes agreement of the Terms set forth as of the effective date (above). All users are responsible for complying with all laws in their respective governing State and/or country, regardless if address in the following.

PiHire identifies the following as PROHIBITED SITE USE:

Illegal and Fraudulent Activity

Harmful Activity

Offensive Activity

PiHire prohibits any user form using the site outside of the intended purpose of the site. PiHire offers the platform for clients and investigators/freelancers locate one another, to enter into contracts of service, make payments via escrow, and complete/receive services.